Return policy: Notice:We could not accept your return request if the dress issues are caused by yourself.Such as wrong size provided or wrong color selected. If you receive a defective dress or wrong size (wrong color,wrong dress),please contact us within 3 days after receive the dress.(Returned item must be completed,unused,unwashed with original tags and packaging.)Send your dress back,after we check it well,we will refund your money or we will resend you a new dress. Customized Dress: Custom made process (from the date we receive your payment and measurements) will take about 7-10days.When you orde the dress,there are two shipping ways,Expedited shipping and Standard shipping,if you choose the Expedited shipping,when we send out the dress,you just need to wait 3-5 days to receive the dress;if you choose the Standard shipping,you will need to wait 15-20 days to receive the dress.If you need the dress urgent,please choose the Expedited shipping. If you can not sure your right size according our size shart, you can send us your measurement details as list. 1.Full Bust _____ inch or ___ cm 2.Waist _____ inch or ___ cm 3.Hips _____ inch or ___ cm 4.Shoulder to Shoulder ____ inch or ___ cm 5.Waist to floor (Waist to Feet) ____ inch or ___ cm 6.Hollow to waist(Front Length Shoulder to Waist) _____ inch or ___ cm 7.Hollow to floor(Shoulder to Feet without in shoes) ___ inch or ___ cm 8.Height: _____inch or ___ cm 9.The height of your high heel shoes: _____inch or ___ cm 10.Phone Number______ 11.The date you need the dress_____ IF you have any question,please feel free contact us,we are always at your service.